Punctuation in a message ranks of high importance as it can change the entire meaning of a message. As shown in the prescribed textbook for COMM11003, on page nine, a message to John shows Gloria, in the first message pining after John; and, in the second, asking him to leave her be.
Having used the correct punctuation in a message can convey the tone of the message, whether positive; negative; or neutral. This can also relate to the workplace in the instance that an employee may send a message to another employee and, dependent upon their relationship/reason for message, may come across in a way in which was not intended. Using correct punctuation will deter this potential outcome as the tone will be, hopefully, obvious to both parties involved.
Correct punctuation is a necessity for day-to-day life, as it can promote positive relationships, and, correctly detailed messages for everyone involved. As Lynne Truss said “Punctuation marks are the traffic signs of language: they tell us to slow down, notice this, take a detour, and stop.” It is an important skill set for everyone to learn, no matter the circumstance a full stop or comma could prevent an issue later on.